Returns & Refund Policy
We want you to love your Running Voyager gear.
14-Day Hassle-Free Returns
If you are not completely satisfied with your purchase, you can return it within 14 days of delivery for a full refund or exchange. Items must be unused and in their original condition.How to Return
Contact us at linda@therunningvoyager.com with your order number and the reason for your return.
We will provide you with a return shipping address in South Africa.
Drop your package at your nearest courier. We will email you instructions
Once we receive and inspect the item, we'll process your refund within 48 hours.
Return Shipping Costs
We cover the return shipping for items that arrive damaged or defective. For all other returns, the customer is responsible for return shipping costs.Damaged or Faulty Items
If your gear arrives damaged, please email us a photo within 48 hours of delivery. We will send you a replacement immediately at no extra cost.